
The New Relationship Marketing How to Build a Large, Loyal, Profitable Network Using the Social Web
by Smith, Mari; Kawasaki, GuyBuy New
Rent Book
Rent Digital
Used Book
We're Sorry
Sold Out
How Marketplace Works:
- This item is offered by an independent seller and not shipped from our warehouse
- Item details like edition and cover design may differ from our description; see seller's comments before ordering.
- Sellers much confirm and ship within two business days; otherwise, the order will be cancelled and refunded.
- Marketplace purchases cannot be returned to eCampus.com. Contact the seller directly for inquiries; if no response within two days, contact customer service.
- Additional shipping costs apply to Marketplace purchases. Review shipping costs at checkout.
Summary
Author Biography
Mari Smith is a passionate social media leader, specializing in relationship marketing and Facebook mastery. She is coauthor of Facebook Marketing: An Hour A Day. Fast Company describes Mari as "a veritable engine of personal branding, a relationship marketing whiz and the Pied Piper of the Online World." Dun & Bradstreet Credibility named Mari one of the Top Ten Most Influential Small Business People on Twitter. Mari travels extensively nationally and internationally as an accomplished social media speaker and trainer. With her popular blog at MariSmith.com, and her large, loyal following on Facebook, Twitter, and now Google+, Mari is considered one of the top resources and thought leaders in the world of new media marketing.
Table of Contents
Foreword | p. xvii |
Acknowledgments | p. xix |
Introduction What Is the New Relationship Marketing, and Why Is It Crucial to Businesses Today? | p. xxiii |
Relationship Marketing Basics | p. 1 |
How to Get Started in Relationship Marketing and Overcome Your (Perfectly Normal) Fears | p. 3 |
The New Business Skills Everyone Needs | p. 19 |
How to Stay Connected, Yet Protect Your Time and Privacy | p. 37 |
Nine Steps to Significantly Growing Your Business Through Relationship Marketing | p. 51 |
Step 1: Create a Solid Foundation With the Right Culture | p. 53 |
Step 2: Review Your Relationships and Chart Your Five Contact Circles | p. 63 |
Step 3: Assess and Improve Your Online Presence | p. 85 |
Step 4: Build Your Network and Become a Center of Influence | p. 111 |
Step 5: Become an Authority Through Quality Content | p. 135 |
Step 6: Turn Fans, Friends, and Followers Into Paying Customers | p. 145 |
Step 7: Go Offline to Optimize Your Online Marketing | p. 157 |
Step 8: Protect Yourself From the Dark Side of the New Web | p. 173 |
Step 9: Implement Advanced Relationship Marketing Techniques and Become a Top Industry Leader | p. 183 |
Conclusion How to Adapt as Technology Changes: The Future of Relationship Marketing | p. 195 |
Notes | p. 203 |
Resources | p. 207 |
Index | p. 213 |
Table of Contents provided by Ingram. All Rights Reserved. |
An electronic version of this book is available through VitalSource.
This book is viewable on PC, Mac, iPhone, iPad, iPod Touch, and most smartphones.
By purchasing, you will be able to view this book online, as well as download it, for the chosen number of days.
Digital License
You are licensing a digital product for a set duration. Durations are set forth in the product description, with "Lifetime" typically meaning five (5) years of online access and permanent download to a supported device. All licenses are non-transferable.
More details can be found here.
A downloadable version of this book is available through the eCampus Reader or compatible Adobe readers.
Applications are available on iOS, Android, PC, Mac, and Windows Mobile platforms.
Please view the compatibility matrix prior to purchase.