DK Essential Managers: The Essential Manager's Manual

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Format: Hardcover
Pub. Date: 1998-11-09
Publisher(s): DK Publishing, Inc.
List Price: $42.00

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Summary

Featuring the guidance of Robert Heller and Tim Hindle, DK presents an easily accessible source for professionals to improve and master their management effectiveness. The Essential Manager's Manual is an 864-page instruction and advice manual on managing people, negotiating and 10 other crucial skills. Included in each section are 101 power management tips for success. From the college graduate to the seasoned manager, from the small business owner to corporate executives, any professional will benefit from DK's unique package of professional advice and graphic presentation.

Author Biography

Robert Heller is a leading authority on management consulting. He was the founding editor of Management Today, and as editorial director of Haymarket Publishing Group, supervised the launch of a number of highly successful magazines, including Campaign and Computing. He is the author of many acclaimed and worldwide bestselling books including The Naked Manager, Culture Shock, The Age of the Common Millionaire, The Way to Win (with Will Carling), The Complete Guide to Modern Management, and In Search of European Excellence. Tim Hindle is founder of the business language consulting firm, Working Words, which helps companies compose material in English and communicate their messages clearly to their intended audiences. He has been a contributor to The Economist since 1979 and was editor of EuroBusiness from 1994 to 1996. As editorial consultant and author, Tim Hindle has produced a number of titles including Pocket Manager, Pocket MBA, Pocket Finance, and a biography of Asil Nadir. The Sultan of Berkeley Square.

Table of Contents

INTRODUCTION 8(6)
COMMUNICATING CLEARLY 14(68)
LEARNING THE BASICS
18(18)
EXCHANGING INFORMATION
36(10)
ACQUIRING MORE SKILLS
46(20)
COMMUNICATING FOR RESULTS
66(16)
MANAGING TIME 82(68)
UNDERSTANDING TIME
86(10)
PLANNING FOR SUCCESS
96(14)
MAKING INSTANT CHANGES
110(32)
MANAGING THE TIME OF OTHERS
142(8)
MAKING DECISIONS 150(68)
ANALYZING DECISION-MAKING
154(12)
REACHING A DECISION
166(34)
IMPLEMENTING A DECISION
200(18)
DELEGATING SUCCESSFULLY 218(68)
UNDERSTANDING DELEGATION
222(10)
DELEGATING EFFECTIVELY
232(20)
MONITORING PROGRESS
252(24)
IMPROVING SKILLS
276(10)
MOTIVATING PEOPLE 286(68)
ANALYZING MOTIVATION
290(10)
BUILDING UP MOTIVATION
300(16)
GETTING THE BEST FROM PEOPLE
316(24)
REWARDING ACHIEVEMENT
340(14)
MANAGING TEAMS 354(68)
UNDERSTANDING HOW TEAMS WORK
358(14)
SETTING UP A TEAM
372(12)
IMPROVING TEAM EFFICIENCY
384(24)
WORKING FOR THE FUTURE
408(14)
MANAGING MEETINGS 422(68)
USING MEETINGS EFFECTIVELY
426(14)
PREPARING FOR A MEETING
440(14)
ATTENDING A MEETING
454(12)
CHAIRING A MEETING
466(24)
PRESENTING SUCCESSFULLY 490(68)
PREPARING A PRESENTATION
494(30)
PREPARING YOURSELF
524(10)
DELIVERING A PRESENTATION
534(10)
HANDLING AN AUDIENCE
544(14)
NEGOTIATING SUCCESSFULLY 558(68)
PREPARING FOR A NEGOTIATION
562(24)
CONDUCTING A NEGOTIATION
586(18)
CLOSING A NEGOTIATION
604(22)
INTERVIEWING PEOPLE 626(68)
PREPARING FOR AN INTERVIEW
630(30)
CONDUCTING AN INTERVIEW
660(18)
ANALYZING AN INTERVIEW
678(16)
MANAGING CHANGE 694(68)
UNDERSTANDING CHANGE
698(10)
PLANNING CHANGE
708(26)
IMPLEMENTING CHANGE
734(14)
CONSOLIDATING CHANGE
748(14)
MINIMIZING STRESS 762(68)
UNDERSTANDING STRESS
766(14)
ANALYZING THE CAUSES OF STRESS
780(14)
DEALING WITH STRESS AT WORK
794(28)
TAKING ACTION AT HOME
822(8)
INDEX 830(32)
ACKNOWLEDGMENTS 862

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