Business Communication: Developing Leaders for a Networked World,9781266421679

Business Communication: Developing Leaders for a Networked World

by
Edition: 5th
ISBN13: 9781266421679
ISBN10: 126642167X
Format: Loose-leaf
Pub. Date: 2023-01-01
Publisher(s): MCGRAW HILL
List Price: $157.12

Buy New

Usually Ships in 8 - 10 Business Days.
$149.64
Add to Cart

Buy Used

In Stock
$119.71
Add to Cart

Rent Textbook

Select for Price
Add to Cart
There was a problem. Please try again later.

Rent Digital

Rent Digital Options
Online:180 Days access
Downloadable:180 Days
$75.00
Online:365 Days access
Downloadable:365 Days
$93.75
Online:1825 Days access
Downloadable:Lifetime Access
$110.94
*To support the delivery of the digital material to you, a digital delivery fee of $3.99 will be charged on each digital item.
$75.00*
Add to Cart
Buy from our Marketplace starting at $56.98

How Marketplace Works:

  • This item is offered by an independent seller and not shipped from our warehouse
  • Item details like edition and cover design may differ from our description; see seller's comments before ordering.
  • Sellers much confirm and ship within two business days; otherwise, the order will be cancelled and refunded.
  • Marketplace purchases cannot be returned to eCampus.com. Contact the seller directly for inquiries; if no response within two days, contact customer service.
  • Additional shipping costs apply to Marketplace purchases. Review shipping costs at checkout.

Table of Contents

PART 1: INTRODUCTION TO BUSINESS COMMUNICATION 

Chapter 1: Establishing Credibility 


PART 2: PRINCIPLES OF INTERPERSONAL COMMUNICATION  

Chapter 2: Interpersonal Communication and Emotional Intelligence 

Chapter 3: Team Communication and Difficult Conversations 

Chapter 4: Inclusion in a Diverse Workplace 

Chapter 5: Global Communication 


PART 3: PRINCIPLES FOR BUSINESS MESSAGES 

Chapter 6: Creating Effective Business Messages 

Chapter 7: Improving Readability with Style and Design 

Chapter 8: Email and Other Traditional Tools for Business Communication 

Chapter 9: Collaboration Tools and Social Media for Business Communication 


PART 4: TYPE OF BUSINESS MESSAGES 

Chapter 10: Routine Business Messages 

Chapter 11: Persuasive Messages 

Chapter 12: Bad-News Messages 


PART 5: REPORTS AND PRESENTATIONS  

Chapter 13: Research and Planning for Business Proposals and Reports 

Chapter 14: Completing Business Proposals and Reports 

Chapter 15: Planning Presentations 

Chapter 16: Delivering Presentations

Chapter 17: Employment Communication 


APPENDIXES 

Appendix A: Punctuation, Number Usage, and Grammar 

Appendix B: Formatting for Letters and Memos 


BONUS CONTENT: Available only at www.mcgrawhillcreate.com/cardon or in the e-book within McGraw Hill Connect®.  

Bonus Chapter: Crisis Communications and Public Relations Messages  

Bonus Appendix: Creating Proposals and Business Plans 


An electronic version of this book is available through VitalSource.

This book is viewable on PC, Mac, iPhone, iPad, iPod Touch, and most smartphones.

By purchasing, you will be able to view this book online, as well as download it, for the chosen number of days.

Digital License

You are licensing a digital product for a set duration. Durations are set forth in the product description, with "Lifetime" typically meaning five (5) years of online access and permanent download to a supported device. All licenses are non-transferable.

More details can be found here.

A downloadable version of this book is available through the eCampus Reader or compatible Adobe readers.

Applications are available on iOS, Android, PC, Mac, and Windows Mobile platforms.

Please view the compatibility matrix prior to purchase.